Some Canadian communities are searching for alternative models of mental health crisis response to reduce harm to those living with a mental illness. Caregivers know the search isn’t complete without knowing what’s happening as the crisis develops, the thinking around calling/not calling police, the experience when a loved one is taken to the hospital, what goes into diagnosis, discharge and ongoing recovery.

We visualized and described a mental health crisis in 8 steps and asked the caregiver community to flesh out the experience.

Learn more about what we heard and what we plan to do about it in the coming months – see our Action Plan.